1. Information We Collect
We collect different types of information to provide and improve our services:
1.1 Personal Information:
We may collect personal information that you voluntarily provide, including but not limited to:
- Name
- Email address
- Phone number
- Mailing address
This information is collected when you place orders, create an account, or contact us directly through our website or other communication channels.
1.2 Payment Information:
When you make a purchase through our website, you may provide payment details such as your credit card number, billing address, and payment method. We do not store payment information directly on our servers; it is securely processed by trusted third-party payment processors in compliance with industry standards.
1.3 Usage Information:
We automatically collect information about how you interact with our website, which includes:
- Your IP address
- Browser type
- Device information
- Pages visited and time spent on our website
We use cookies, pixels, and other tracking technologies to gather this data and enhance your browsing experience.
1.4 Communications Data:
If you contact us, we may collect records of correspondence, including emails and messages sent through our website’s contact forms.
2. How We Use Your Information
We use the information collected for several purposes, including but not limited to:
2.1 Providing and Improving Services:
We use your information to process and fulfill orders, provide customer support, and improve our services. This includes:
- Managing your account
- Delivering orders
- Communicating with you about your purchases
2.2 Marketing:
With your consent, we may send promotional emails, newsletters, or updates about our products, special offers, and events. You can opt out at any time.
2.3 Analytics:
We analyze user behavior and website interactions to enhance the functionality of our website and improve customer experience. Data collected through cookies and tracking technologies helps us understand trends, optimize navigation, and measure the effectiveness of our marketing campaigns.
2.4 Legal Compliance:
We may use your information to comply with applicable laws and regulations, such as tax reporting, responding to law enforcement requests, or enforcing our terms and conditions.
3. How We Share Your Information
We may share your personal information in the following instances:
3.1 Service Providers:
We partner with trusted third-party providers who perform services on our behalf, such as payment processing, order fulfillment, and email marketing. These service providers are contractually obligated to protect your data and only use it for the purposes specified.
3.2 Legal Compliance:
We may disclose your information if required by law or to respond to legal requests, such as subpoenas or court orders.
3.3 Business Transfers:
In the event of a merger, acquisition, or sale of our assets, your information may be transferred as part of that transaction. We will notify you of any significant changes affecting your personal data.
4. Your Choices
4.1 Opt-Out of Marketing:
You may opt out of receiving promotional communications from us by following the unsubscribe link provided in our emails or by contacting us directly at [email protected].
4.2 Access and Correction:
You have the right to access, update, or correct your personal information by contacting us. We will take reasonable steps to respond promptly to your requests and ensure the accuracy of your information.
4.3 Cookies and Tracking Technologies:
Most browsers allow you to control cookies through their settings. If you choose to block cookies, some website features may not function properly.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse. These measures include encryption, firewalls, and secure servers. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute protection.
6. Retention of Data
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements.
7. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we discover that we have inadvertently collected such data, we will take immediate steps to delete it.
8. International Data Transfers
If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country of residence.
9. Changes to This Privacy Policy
We may update this Policy from time to time to reflect changes in our practices, legal requirements, or regulatory obligations. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this Policy regularly.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Arksmoke Shop
6108 S Dixie Hwy, South Miami, FL, 33143
Email: [email protected]
Phone: +1-786-351-5551